['Privacy Policy\n\nWelcome to our online platform. At Éloquence Linguistique, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This privacy policy explains how we collect, use, store, and protect your information when you use our services, including private language tutoring, group workshops, corporate training, online coaching, and exam preparation courses.\n\nInformation We Collect \nWe collect information necessary to provide and improve our services, which may include:\n- Personal identification details such as your name, address, phone number, and email.\n- Payment information for processing course fees or related transactions.\n- Communication records when you contact us for inquiries or support.\n- Usage data related to your interaction with our online platform.\n- Other information you voluntarily provide to us.\n\nUse of Your Information \nYour data is used to:\n- Deliver and personalize our educational and language services.\n- Manage registrations, bookings, and payments.\n- Communicate important updates or service-related information.\n- Improve our platform’s functionality and user experience.\n- Comply with legal obligations and prevent fraud.\n\nLegal Basis for Processing \nUnder GDPR and related regulations, we process your personal data based on:\n- Your consent, where applicable.\n- The necessity to fulfill contracts or provide requested services.\n- Compliance with legal obligations.\n- Legitimate interests, such as service improvement and security measures.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal data. We may share your information with trusted third-party service providers who assist in delivering our services, subject to confidentiality agreements. Disclosure may also occur when required by law, regulation, or legal process.\n\nData Retention \nWe retain your personal data only as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce agreements. Once no longer needed, your data is securely deleted or anonymized.\n\nYour Rights \nIn accordance with GDPR and French data protection laws, you have the right to:\n- Access your personal data and receive a copy.\n- Request correction or deletion of inaccurate or outdated information.\n- Object to or restrict certain types of data processing.\n- Request data portability.\n- Withdraw consent at any time where processing is based on consent.\n- Lodge a complaint with a data protection authority if you believe your rights have been violated.\n\nTo exercise these rights, please contact us by postal mail at the address below.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.\n\nCookies and Tracking Technologies \nOur platform may use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not directed to individuals under 16 years old. We do not knowingly collect personal data from children below this age.\n\nChanges to This Privacy Policy \nWe may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Revised versions will be posted on our online platform with updated dates.\n\nContact Information \nIf you have any questions or requests regarding your personal data or this privacy policy, please write to us at:\n\nÉloquence Linguistique \n27 Rue de la Paix, 3rd Floor \n69002 Lyon, Auvergne-Rhône-Alpes \nFrance \n\nPhone: +33 4 72 56 34 89\n\nThank you for trusting Éloquence Linguistique with your language learning needs. Your privacy is important to us.', 0.0012452, 'gpt-4.1-mini']